Frequently Asked Questions
Everything you need to know about your ARNE order and our latest collections.
How long does shipping take within the UK?
We offer Standard Delivery which typically takes 2-3 working days, and Next Day Delivery for orders placed before 4pm Monday through Friday.
What is your return policy?
You can return any unworn items in their original packaging within 28 days of delivery. Please use our online returns portal to generate your shipping label.
How do I know which size to order?
Our pieces are designed with a clean, minimalist fit. We recommend checking the specific size guide on each product page or sizing up if you prefer a more relaxed silhouette.
Do you offer international shipping?
Yes, ARNE ships globally. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
Can I amend or cancel my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. Once an order is confirmed, we are generally unable to make changes or cancellations.
Which payment methods do you accept?
We accept all major credit and debit cards, as well as flexible payment options including Klarna, Clearpay, and PayPal.